Water Softener Salt and Softeners delivered free to your door

PALLET DELIVERIES (10 x 25kg bags and over. 20 x 10kg bags and over. Block Salt 30 packs and over)

Whilst every attempt will be made to get the pallet at least onto your property, we only guarantee that the delivery point will be to the kerb available on the nearest accessible public road to your property. You will be responsible for transferring the order to your storage area. We've found the drivers to be a helpful professional bunch, but please remember they do a hard job, often against tight deadlines.

Full Pallets Forklift Requirements
Please note that the safe working load of a tail lift is one tonne. Full pallets of salt exceed this weight so can't be unloaded at the delivery point other than by a fork lift truck. Please only order full pallets (49/50 x 25kg Tablet or Granular or 138 / 144 x 8kg Block Salt) if you can off load with your own forklift, telehandler or tractor attached pallet forks with a minimum capacity of 1.3 tonnes at 1.5 metres at 600mm load centre. For safety reasons there are no exceptions - we can only send full pallets if you can unload by suitable mechanical means.

Important information about access.
Your salt will arrive on a wooden pallet. The driver will lower this to the ground using the hydraulic tail-lift fitted to the vehicle, then use a hand operated pallet truck to move the pallet off the tail-lift platform and will follow your directions about where you want it. However, every delivery is different and the major factor is access restriction. Whilst every attempt will be made to get the pallet at least onto your property, we only guarantee that the delivery point will be to the kerb on the nearest accessible public road to your property. If there is an access issue for an 18 tonne truck on the highway leading to your property, either with weigh, height or width, please let us know before you place your order.

Pallet Trucks
Once your pallet is off the lorry, the driver can manoeuvre it by hand to a certain extent, provided the surface is smooth and level. Any incline, step or even a small ridge will stop the pallet truck in its tracks (they have small nylon wheels underneath). They certainly won't run on a gravel surface. Delivery is to the nearest kerbside of your address. Some drivers are happy to take your pallet into the property upon request, but this is at their discretion and we cannot guarantee that they will do this. We cannot be held liable if any damage occurs as a result of items being taken into the property.

What we're saying here is that we'll do our best to get the salt as close as possible to where you want it. However, depending on access, this may not be possible so you need to be prepared to remove the bags of salt from the pallet and move them to where you store it yourself after the delivery has been made. The pallet, of course, is yours to keep or dispose of however you wish.
We are only able to accept your order for salt on pallets on this basis and we are grateful for your understanding and co-operation.

Pallet Return.
Making it free and easy to return your delivery pallet is all part of making our salt deliveries as sustainable and waste-free as possible. Unfortunately, this is too expensive as it doubles the haulage costs we are charged by the hauler at a moments notice. We suggest that the pallet is taken to your local recycling centre or arranged for collection by the local council.

It is important to keep your delivery appointment with the courier as orders that are unable to be delivered are subject to the Pallet Network's re-delivery charge.

*London congestion charge areas attract a small surcharge payment. If applicable, these options and costs are clearly stated during the ordering process.

Delivery Days – our pallet network courier provides deliveries from Monday – Friday between the hours of 8am -5pm. If required, we can offer other special delivery services. The options include, AM or PM, Next Day Deliveries, Timed Deliveries.